Company Contacts
Headquarters Location
EarthLink, Inc.
1430 West Peachtree St., NW, Suite 400
Atlanta, GA 30309
Main Office Telephone: 404-815-0770 or toll-free 800-719-4664
For other EarthLink locations, click here.
MindSpring Sales and Service Contact Information:
Sales Department: sales@mindspring.net
Please send an e-mail to Sales if you have questions about our products
and services or would like to become a MindSpring customer.
Phone Numbers:
(in Atlanta) 404-815-0082 or toll-free 888-MSPRING
Hours of Operation:
M-F 7:30am to 2:00pm EST; Sat. 8:00 to 12:30am EST; Sun. 8:00am
to 1:30pm EST
Technical Support: support@mindspring.net
Please send an e-mail to Support if you are experiencing problems
with your software or connections. When sending an e-mail to support
please be very specific with any descriptions of problems.
Phone Numbers:
(in Atlanta) 404-815-9111 or toll-free 800-719-4660
Hours of Operation: 24 hours a day / 7 days a week
Customer Service: service@mindspring.net
If you would like to change any information on your current MindSpring
account or if you have any questions regarding your bill, you may
do so from Account
Management or send an e-mail or call Customer Service.
Phone Numbers:
(in Atlanta) 404-815-9111 or toll-free 800-719-4660
Hours of Operation:
M-F 8:00am to 12:00am EST; Sat.-Sun. 8:00am to 10:00pm EST
General Information: info@mindspring.net
If you would like an auto reply of general information about the
MindSpring Products and Services. If you would like an auto reply
of general information about a Commercial Web hosting account, please
send an e-mail to webinfo@mindspring.net
Web Hosting Sales: websales@mindspring.net
If you would like to get information about a Commercial Web Hosting
account.
Phone Number:
(in Atlanta) 404-815-9845 or toll-free 888-WEB-1997
Web Hosting Customer Service: webservices@mindspring.net
If you would like to change any information on your domain or Web
Hosting account or if you have questions regarding your bill, please
send email to webservices@mindspring.net.
Phone Numbers:
(in Atlanta) 404-815-9845 or toll-free 800-719-4660
Hours of Operation:
M-F 8:30am to 9:00pm EST; Sat.-Sun. 9:00am to 8:00pm EST
Web Technical Support: webhelp@mindspring.net
Please send mail to Webhelp if you are having trouble with your
commercial Web site.
Corporate Contacts:
Investor Relations: investors@earthlink.net
To receive a copy of the latest Investor Relations packet by US
mail, please send a request with your address. To be included in
future mailings, please request this in the body of the message.
Affinity Marketing Programs: affinity@corp.earthlink.net
If your corporation, organization, and/or association would like
to provide Internet service to your customer base, please contact
our Affinity Marketing department.
Advertising Contact: elnadvertise@corp.earthlink.net
Send mail here if you would like to inquire about advertising with
EarthLink.
Business Proposals: proposals@corp.earthlink.net
Send mail here if you have a proposal related to marketing EarthLink's
dial-up Internet Access.
Bundling Partnerships:productmgmt@corp.earthlink.net
If you are a hardware or software manufacturer interested in exploring
product relationships with EarthLink.
Reporting Net Abuse:
spaminator@mindspring.net
MindSpring customers who wish to report "spam" they have received
from a non-MindSpring source should send copies of the email they
received along with full header information to this address. These
messages may not receive a response, but MindSpring may use the
information received at this address to aid in the development of
MindSpring's Spaminator(tm) filter lists.
abuse-email@mindspring.net
All issues involving other e-mail abuse originating from Mindspring
e-mail or network addresses should be sent here.
abuse-news@mindspring.net
All issues regarding USENET "news" abuse issues originating from
MindSpring customers should be sent here.
abuse@mindspring.net
All other issues should be sent here. These might include security
concerns, general questions or other issues involving our Appropriate
Use Policy ("AUP").
TDD service for the hearing and speech impaired members:
Sales, Customer Service, and Technical Support: 1-888-566-6774
in Atlanta: 404-287-6774.
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